FAQ
Our Meals
What I get in my meal?
Most of Food4YouNZ meals are served with 1 curry and rice. Fresh roti is also available.
How many meals do I need to order?
With the current covid-19 situation affecting many in different ways, people are scared to go out to restaurants to buy food. A minimum order of 5 meals should allow us to sort your dinner for the weekdays. You can choose more meals to enjoy your work life balance encouraging a stress free life.
How big are our meals?
Our regular size portion is around 400-550g depending on the dish.
Am I contracted to buy every week?
No. You can order as a one off or choose to set up a recurring delivery by contacting us directly.
What day do you deliver?
Your meals will be delivered to your doorstep, Monday to Friday.
Are these meals frozen?
No. The meals are freshly cooked in our commercial kitchen, packed in microwave proof containers and can last up to a month in your freezer.
Do you provide any allergen free dishes?
The dishes are prepared in a kitchen that sometimes contains nuts, dairy and wheat so we cannot guarantee any of our dishes will be completely free from traces of key allergens.
Storage and Cooking
How should I store my meals?
Our meals are designed to be eaten within a week of receiving. It is recommended to store your food inside the fridge until you are ready to eat. Also, avoid storing the food in the fridge once you have reheated as it won't be safe to eat.
How should I reheat my meals?
All our meals can be heated in the oven or microwave.
Basic rule of thumb is until piping hot and then let your meal settle to enjoy it.
Can I freeze my meals?
Yes. While we create your meals to be eaten fresh for the very best taste and nutrition, they can also be frozen for your later convenience as well.
How long will my meals stay fresh?
Keep your meals refrigerated at 0-5˚C. They are best stored in the back of your fridge where it is coolest, rather than the door where temperatures are more variable. All meals will stay fresh for up to 7 days in the fridge from the day they are received. Look for the use-by date on your sleeve label to be more exact, and don't forget you can always pop them in the freezer where necessary.
Delivery
Where do you deliver?
We currently deliver to Auckland city and most of the surrounding suburbs. Please check with us if you are not sure if we deliver to your area and we will let you know.
Will I be charged for delivery?
We don't charge extra for delivery within 25 kms from Auckland City provided that the order is above $60. Please check for the delivery charge before placing order for beyond 25 kms.
When will my food arrive?
Food will be delivered between 9.30am to 2.00pm depending on the area.
When do I need to get my order in for same day delivery?
Cut off for orders is 3.00pm for Monday to Friday delivery.
What happens if I'm not home when my meal delivery arrives?
All orders will be left in a safe cool place between the hours of 10.00am and 8.00pm. If you have any special delivery instructions please let us know.